FAQs
Self Help Documentation
- Do I need to be available 24 X 7 if I use your Live Chat Service?
- Do I need to be technically savvy ? Do I need to install anything for Live Chat?
- Do you customize the look & add my logo on Live Chat window?
- How do agents learn my business to answer my Live Chats?
- How do I get the Live Chat working on my website?
- How long does it take to get Live Chat started on my website?
- How many Live Chat websites your shared agents handle at a time?
- What are the businesses you support for Live Chat Management Service?
- How can I improve my live chat?
- How can I make my customer happy on chat?
- How do I optimize live chat?
- How do I set up live web chat on my website? Or How does live chat work on a website? How do you start a professional chat?
- What are the advantages or benefits of live chat?
- What does a live chat agent or chat support do?
- What does live chat mean?
- What is a live chat operator?
- How am I billed for chat leads? Is there a variable cost or fixed cost?
- How do I cancel my live chat service account?
- How do you differentiate between packages if all your packages have unlimited live chats?
- How is your Live Chat Service so cheap?
- How will I pay?
- Is there a contract?
- Is there a setup fee? Are there any hidden costs for Live Chat Monitoring?
- What happens after the Free Live Chat Trial?
- Do I really need a live chat service for my website?
- How can I be sure that my business information is secured?
- How can proactive live chat invite increase my sale?
- How do live chat agents answer specific questions about my business?
- What happens during a live chat session?
- What if the live chat agent does not know the answer?
- What is a proactive live chat invite?
- Why is your live chat service so effective?
- Are the Apps and CRM connected? If I do something on the App will the CRM will be updated and vice versa?
- Can I add my own Leads in the Apps & CRM?
- Do I get a CRM to manage my live chat leads?
- If I have multiple websites how will I manage them?
- Is the App available on Apple Store and Google Play Store?
- What are the features of your App and CRM?
